Lenovo ThinkCentre E63z - Handling electrostatic discharge-sensitive devices

Goodmaintenancepractices.......69
Movingyourcomputer...........70
Chapter8.Troubleshootingand
diagnostics..............71
Basictroubleshooting............71
Troubleshootingprocedure..........72
Troubleshooting..............72
Audioproblems............73
Intermittentproblems..........73
Harddiskdriveproblems.........74
Problemswiththekeyboardormouse...74
Monitorproblems............75
Networkingproblems..........76
Ihaveconnectedanoptiontomycomputer,
butitdoesnotwork...........78
Performanceandlockupproblems.....78
Theprinterdoesnotwork........79
Serialconnectorcannotbeaccessed....79
Softwareproblems...........79
MyUSBconnectorscannotbeaccessed..80
Diagnostics................80
LenovoSolutionCenter.........81
UEFIdiagnosticprogram.........81
Chapter9.Servicecheckoutand
symptom-to-FRUindex........83
Servicecheckout..............83
Problemdeterminationtips........83
Symptom-to-FRUindex...........84
Harddiskdrivebooterror........84
Powersupplyproblems.........85
Beepsymptoms............85
POSTerrorcodes............85
Miscellaneouserrorconditions......86
Undeterminedproblems.........88
Chapter10.Recoveryinformation..89
RecoveryinformationfortheWindows7operating
system..................89
Creatingandusingrecoverymedia.....89
Performingbackupandrecoveryoperations.90
Creatingandusingarescuemedium....92
Reinstallingprogramsanddevicedrivers..92
Solvingrecoveryproblems........94
RecoveryinformationfortheWindows8.1
operatingsystem..............94
Refreshingyourcomputer........94
Resettingyourcomputertothefactory-default
settings................94
Usingtheadvancedstartupoptions....95
RecoveringyouroperatingsystemifWindows
8.1failstostart.............95
Chapter11.Installingorreplacing
hardware...............97
Handlingstatic-sensitivedevices.......97
Installingorreplacinghardware........97
Installingexternaloptions........97
Installingorremovingtheacpoweradapter.97
Removingandinstallingtheframestand...99
Removingandinstallingthefeet......101
Removingthecomputercover.......102
Replacingthe2.5-inchstoragedrive....103
Replacingtheinternalspeakers......104
Removingandinstallingthesystem-board
shield................106
Replacingtheintegratedcamera......107
Replacingtheconverterboard.......108
Installingorreplacingamemorymodule...109
Replacingthecoin-cellbattery......111
ReplacingtheWi-Ficard.........112
Removingandinstallingthecontrol-button
board................114
Replacingthesystemfan.........116
Replacingtheheatsinkassembly.....117
Replacingthesystemboard.......119
ReplacingtheLCDpanel.........121
Replacingthekeyboardormouse.....124
Replacingthewirelesskeyboardormouse..124
Completingthepartsreplacement.....127
Chapter12.Gettinginformation,help,
andservice.............129
Informationresources............129
LenovoThinkVantageTools........129
HelpandSupport............129
SafetyandWarranty...........129
LenovoWebsite............129
LenovoSupportWebsite.........130
Helpandservice..............130
Usingthedocumentationanddiagnostic
program...............130
Callingforservice............130
Usingotherservices..........131
Purchasingadditionalservices......131
AppendixA.Regulatory
information.............133
Exportclassificationnotice..........133
Electronicemissionsnotices.........133
FederalCommunicationsCommission
DeclarationofConformity........133
iiThinkCentreE63zUserGuide