Lenovo ThinkCentre E63z - Page 85

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.
•Setthesameduplexfortheswitchportandtheadapter.
Ifyouconfiguredtheadapterforfullduplex,ensurethattheswitchportisalsoconfiguredforfullduplex.
Settingthewrongduplexmodemightdegradeperformance,causedataloss,orresultinlostconnections.
•Installallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.
CheckwithyourLANadministratorforthenecessarynetworkingsoftware.
Theadapterstopsworkingfornoreason
Solution:Thenetworkdriverfilesmightbecorruptormissing.Updatethedriverbyreferringtothe“Solution”
descriptionforthepreviousproblemtoensurethatthelatestdevicedriverisinstalled.
TheWakeOnLANfeatureisnotworking
Solution:EnabletheWakeOnLAN(WOL)featureintheBIOSprogram.
MycomputerisaGigabitEthernetmodelandIuseaspeedof1000Mbps,buttheconnectionfails
orerrorsoccur
Solution:ConnectthenetworkcabletotheEthernetconnectorusingCategory5wiringanda100BASE-T
hub/switch(not100BASE-X).
MycomputerisaGigabitEthernetmodel,butitcannotbeconnectedtothenetworkat1000Mbps,
butatonly100Mbps
Solutions:
•Tryanothercable.
•Setthelinkpartnertoauto-negotiate.
•Settheswitchtobe802.3ab-compliant(gigabitovercopper).
IcannotconnecttoawirelessLANusingthebuilt-inwirelessnetworkingcard
Solutions:
•InstallthelatestwirelessLANdrivers.
•Placeyourcomputerwithintherangeofawirelessaccesspoint.
•Enablethewirelessradio.
•CheckNetworkName(SSID)andyourpassword.
–OnWindows7:
1.ClickStart➙LenovoThinkVantageTools➙AccessConnections.
2.SwitchtotheAdvancedview,andthenclicktheMobileHotspottabtocheckyourSSIDand
password.
–OnWindows8.1:
1.OpenControlPanel.Formoreinformation,see“AccessingControlPanelontheWindows8.1
operatingsystem”onpage47
.
2.ClickNetworkandInternet➙NetworkandSharingCentertocheckyourSSIDandpassword.
SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfrom
thelocalspeakereventhoughtheheadsetorheadphoneisconnectedusingthe
HeadsetprofileorAVprofile
Solution:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
Chapter8.Troubleshootinganddiagnostics77