a. To prevent diskette drive read/write errors, make sure that the distance between the monitor and any
external diskette drive is at least 76 mm (3 inches).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the following components one at a time, in the order shown, restarting the server each time:
a. Monitor cable
b. Monitor
c. Video adapter (if one is installed)
d. (Trained technician only) System board
The wrong characters appear on the screen
Complete the following steps until the problem is solved.
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See
“Update the
firmware” on page 161
.
Network problems
Use this information to resolve issues related to networking.
•
“Cannot wake server using Wake on LAN” on page 176
• “Could not log in using LDAP account with SSL enabled” on page 176
Cannot wake server using Wake on LAN
Complete the following steps until the problem is resolved:
1. Go to Setup Utility and select Power ➙ Automatic Power On ➙ Wake on LAN. Make sure Wake on
LAN is set to Enabled.
2. Remove and reinstall the network adapter.
3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
4. If the problem recurs, replace the network adapter.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Observable problems
Follow this procedure to solve observable problems.
•
“Server is unresponsive (POST is complete and operating system is running)” on page 177
• “Server is unresponsive (cannot press F1 to start Setup Utility)” on page 177
• “Unusual smell” on page 177
• “Server seems to be running hot” on page 177
• “Cracked parts or cracked chassis” on page 177
176
ThinkSystem ST45 V3 User Guide