Thermal sensor replacement . . . . . . . . . . 140
Remove the thermal sensor . . . . . . . . 140
Install the thermal sensor . . . . . . . . . 141
Complete the parts replacement . . . . . . . . 143
Chapter 6. Internal cable routing . . . 145
Cable routing for bay 0 drive . . . . . . . . . . 146
Cable routing for bay 1 drive . . . . . . . . . . 147
Cable routing for bay 2 drive . . . . . . . . . . 149
Cable routing for optical disk drive . . . . . . . 150
Cable routing for the RAID adapter and drives . . . 151
Cable routing for the power supply unit . . . . . 154
Cable routing for the front fan and rear fan . . . . 155
Cable routing for the heat sink and fan module. . . 156
Cable routing for the thermal sensor . . . . . . . 157
Cable routing for the mono amplifier . . . . . . . 158
Cable routing for the power button with LED . . . 159
Chapter 7. System configuration . . . 161
Update the firmware . . . . . . . . . . . . . 161
Configure the firmware . . . . . . . . . . . . 161
Starting the Setup Utility program . . . . . . 161
Enabling or disabling a device . . . . . . . 161
Enabling or disabling the automatic power-
on . . . . . . . . . . . . . . . . . . 162
Using passwords . . . . . . . . . . . . 162
Selecting a startup device . . . . . . . . . 163
Exiting the Setup Utility program . . . . . . 164
Memory configuration . . . . . . . . . . . . 164
RAID configuration . . . . . . . . . . . . . 165
Deploy the operating system. . . . . . . . . . 165
Back up the server configuration . . . . . . . . 165
Chapter 8. Problem
determination . . . . . . . . . . . . . 167
Event logs . . . . . . . . . . . . . . . . . 167
Troubleshooting by LEDs . . . . . . . . . . . 167
System-board LED. . . . . . . . . . . . 167
Ethernet port (10/100/1000 Mbps RJ-45)
LEDs . . . . . . . . . . . . . . . . . 168
General problem determination procedures . . . . 169
Resolving suspected power problems . . . . 169
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 170
Troubleshooting by symptom . . . . . . . . . 170
Audio problems . . . . . . . . . . . . . 171
Intermittent problems. . . . . . . . . . . 171
Keyboard, mouse, KVM switch or USB-device
problems . . . . . . . . . . . . . . . 171
Memory problems . . . . . . . . . . . . 172
Microsoft Server 2022 activation problem . . . 173
Monitor and video problems . . . . . . . . 174
Network problems . . . . . . . . . . . . 176
Observable problems. . . . . . . . . . . 176
Optional-device problems . . . . . . . . . 178
Performance problems . . . . . . . . . . 179
Power on and power off problems . . . . . . 180
Software problems. . . . . . . . . . . . 180
Storage drive problems . . . . . . . . . . 181
UEFI upgrade problem . . . . . . . . . . 182
Appendix A. Hardware
disassembling for recycle . . . . . . . 183
Disassemble the system board for recycle . . . . 183
Appendix B. Getting help and
technical assistance . . . . . . . . . . 187
Before you call . . . . . . . . . . . . . . . 187
Contacting Support . . . . . . . . . . . . . 188
Appendix C. Documents and
supports . . . . . . . . . . . . . . . . 189
Documents download . . . . . . . . . . . . 189
Support websites . . . . . . . . . . . . . . 189
Appendix D. Notices. . . . . . . . . . 191
Trademarks . . . . . . . . . . . . . . . . 192
Important notes . . . . . . . . . . . . . . . 192
Electronic emission notices . . . . . . . . . . 192
Taiwan Region BSMI RoHS declaration . . . . . 193
Taiwan Region import and export contact
information . . . . . . . . . . . . . . . . 193
ii ThinkSystem ST45 V3 User Guide