Lenovo x3550 M5 - Page 97

Table18.Powerproblemsandactions(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Pwrrail3errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifPwrrail3errorhasbeenrecordedinthe
systemeventlog:
•DIMMs1through12
•Fan3
•Fan4
3.Restarttheserver.IfthePwrrail3errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage268
and“Replacingthesystemboard”onpage271).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrrail3errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•DIMMs1through12(see“Removingamemorymodule”onpage159
and
“Memorymoduleinstallation”onpage160
).
•Fan3(see“Removingathermalkit(hot-swapfan)”onpage191and
“Replacingathermalkit(hot-swapfan)”onpage192).
•Fan4
Pwrrail4errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrail4errorhasbeenrecordedin
thesystemeventlog:
•Fan5
•Fan6
•DIMMs13through24
3.Restarttheserver.IfthePwrrail4errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage268
and“Replacingthesystemboard”onpage271).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrRail4errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•DIMMs13through24(see“Removingamemorymodule”onpage159
and
“Memorymoduleinstallation”onpage160).
•Fan5(see“Removingathermalkit(hot-swapfan)”onpage191
and
“Replacingathermalkit(hot-swapfan)”onpage192
).
•Fan6
Chapter3.Troubleshooting83