Lenovo x3550 M5 - Page 98

Table18.Powerproblemsandactions(continued)
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby“(Trainedtechnicianonly),”thatstepmustbeperformedonlybyatrained
technician.
•GototheSupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,hints,tips,
andnewdevicedriversortosubmitarequestforinformation.
SymptomAction
Pwrrail5errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrail5errorhasbeenrecordedin
thesystemeventlog:
•Fan7
•Fan8
•SAS/SATAharddiskdrivesandUSB
3.Restarttheserver.IfthePwrrail5errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage268
and“Replacingthesystemboard”onpage271).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrRail5errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•HarddiskdrivesandUSB
•Fan7(see“Removingathermalkit(hot-swapfan)”onpage191
and
“Memorymoduleinstallation”onpage160
).
•Fan8
Pwrrail6errorhasbeen
recordedinthesystemevent
log.
1.Disconnecttheserverpowercords.
2.RemovethefollowingcomponentsifthePwrrail6errorhasbeenrecordedin
thesystemeventlog:
•OptionalcableforVGAexternalpower
•PCI-Ex8andx16(maximumexpansionis4adaptercards)
•PCI-Eharddiskdrives
3.Restarttheserver.IfthePwrrail6errorhasbeenrecordedinthesystemevent
logagain,(trainedtechnicianonly)replacethesystemboard(see“Removingthe
systemboard”onpage268and“Replacingthesystemboard”onpage271).
4.Reinstallthecomponentsoneatatime,intheordershown,restartingthe
servereachtime.IfthePwrRail6errorhasbeenrecordedinthesystemevent
logagain,thecomponentthatyoujustreinstalledisdefective.Replacethe
defectivecomponent.
•OptionalcableforVGAexternalpower
•PCIriser-cardassembly(see“RemovingaPCIriser-cardassembly”onpage
169
and“ReplacingaPCIriser-cardassembly”onpage172).
•Harddiskdrives
84LenovoSystemx3550M5InstallationandServiceGuide