Diagnostic information 2-9
5025-2xx, 4xx
38 Memory Full This message is displayed when the printer is processing an incoming job and there
is not enough memory available to continue processing the job.
The following actions can be taken:
• Determine how to make more memory available to your print job by:
- Deleting fonts and other data in RAM.
- Simplify your print job by reducing the amount of text or graphics on a page.
- Install additional memory
•Press Select ( ) to clear the message and continue printing.
The job may not print correctly.
•Press Stop ( ), and then press Select ( ) to cancel printing.
39 Complex page,
some data may not
have printed
This message is displayed when a page is too complex to print.
The following actions can be taken:
•Press Select ( ) to clear the message and continue printing.
The job may not print correctly.
• Simplify the print job by reducing the amount of text or graphics on a page.
•Press Stop ( ), and then press Select ( ) to cancel printing.
40 <color> Invalid
Refill, change
cartridge
Replace the toner cartridge with a new one.
50 PPDS Font Error This error only occurs when a printer is formatting PPDS print data.
The PPDS interpreter has detected a font error. When a specific font, which is not
installed, is requested based on a PPDS mode Set Font Global command, a Select
Code Page command, or a Comprehensive Font Selection command, and the printer
Best Fit setting is off. If Best Fit is on, the printer performs a best fit search to find a
similar font, and this error does not occur.
This error also displays when the printer receives invalid PPDS download font data.
The following actions can be taken:
•Press Select ( ) to clear the message and continue printing.
The job may not print correctly.
• The printer cannot find the requested font. From the PPDS menu, select Best Fit,
and then select On. The printer will find a similar font and reformat the affected
text.
•Press Stop ( ), and then press Select ( ) to cancel printing.
51 Defective Flash
Detected
Press Select ()
to clear the message and continue printing.
You must install different flash memory before you can download any resources to
flash.
52 Not enough free
space in flash memory
for resources
The following actions can be taken:
•Press Select ( ) to clear the message and continue printing.
• Delete fonts, macros, and other data stored on the flash memory.
• Upgrade to a larger capacity flash memory.
•Press Stop ( ), and then press Select ( ) to cancel printing.
53 Unformatted flash
detected
The following actions can be taken:
•Press Select ( ) to clear the message and continue printing.
• Format the flash memory before you store any resources on it.
If the error message remains, the flash memory may be defective and require
replacing.
User primary
message
Explanation