Actions Yes No
Step 9
Clean the printhead lens. See
“Cleaning the printhead lenses” on
page 257.
Note: This is applicable only to models installed with a galvo
LSU. To determine whether the LSU is galvo, check the serial
number of the printer. The sixth digit character assigned should
be in the 0–9 or B–N range (Example: 4514 20HH 007CR).
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Replace the power supply. See
“Power supply removal” on
page 216.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the cartridge gearbox for damage.
Is the cartridge gearbox free from damage?
Go to step 13. Go to step 12.
Step 12
Replace the cartridge gearbox. See
“Cartridge gearbox removal”
on page 184.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Check connection JCART1 on the controller board and the
connection on the cartridge gearbox.
Are the connections properly connected?
Go to step 15. Go to step 14.
Step 14
Replace the connections.
Does the problem remain?
Go to step 15. The problem is
solved.
Step 15
Replace the cartridge gearbox. See
“Cartridge gearbox removal”
on page 184.
Does the problem remain?
Go to step 16. The problem is
solved.
Step 16
Replace the controller board. See
“Controller board removal” on
page 194.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4600-830, -835, -895
Diagnostics and troubleshooting
39