Actions Yes No
Step 5
Remove the fuser, and check for damage or debris on the rollers
and belts.
Are the rollers and belts free of damage or debris?
Contact the next
level of support.
Go to step 6.
Step 6
Replace the fuser.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Horizontal light bands check
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check.
See
“Initial print quality check” on page 26.
Actions Yes No
Step 1
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the printer is using a third‑party cartridge, then refer the
users to their cartridge supplier.
Is the printer using a genuine and supported toner cartridge?
Go to step 3. Go to step 2.
Step 2
Install a genuine and supported toner cartridge.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Turn o the printer, wait for 10 seconds, and then turn on the printer.
Does the problem remain?
Go to step 4. The problem is
solved.
4600-830, -835, -895
Diagnostics and troubleshooting
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