Lexmark M3250

Action Yes No
Step 3
a Reseat the source tray pick motor cable from the optional tray
controller board.
b Check if the motor (pick) of the source tray is functional and free
of damage.
Is the motor functional and free of damage?
Go to step 4. Go to step 7.
Step 4
Check the source tray pick motor gears for damage.
Are the gears free of damage?
Go to step 6. Go to step 5.
Step 5
Check the tray insert and its lift plate gears for wear and damage.
Are the tray insert and its gears free of wear and damage?
Contact the next
level of support.
Go to step 6.
Step 6
Replace the aected tray insert.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the optional tray.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
User attendance messages (0–99.99)
User attendance messages
Error code Description Action
31.40 The toner cartridge is missing or unresponsive. See
“Unsupported or unresponsive toner
cartridge service check” on page 103.
31.60 The imaging unit is missing or unresponsive. See
“Unsupported or unresponsive imaging unit
service check” on page 105.
32.40 The toner cartridge is unsupported. See
“Unsupported or unresponsive toner
cartridge service check” on page 103.
32.60 The imaging unit is unsupported. See
“Unsupported or unresponsive imaging unit
service check” on page 105.
4600-830, -835, -895
Diagnostics and troubleshooting
102