Lexmark M3250 Service Manual

Action Yes No
Step 3
Update the firmware to the latest version.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the printhead and its cables for damage and improper
installation.
Is the printhead free of damage and properly installed?
Contact the next
level of support.
Go to step 5.
Step 5
Reinstall or replace the printhead. See
“Printhead removal” on
page 239.
Installation note: Perform all the mechanical and electronic
adjustments to the printhead after replacing it. See
“Printhead
assembly adjustment” on page 175.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Procedure before starting the 9yy service checks
Retrieve certain information that helps your next level of support in diagnosing the problem before replacing
the controller board.
Warning—Potential Damage: Do not replace the controllefr board unless instructed by your next level of
support.
1 Collect the history information and firmware logs (Fwdebug and logs.tar.gz) from the SE menu.
2 Collect the settings from the Menu Settings Page.
3 Collect information from the user.
Note: Not all of the items are retrievable from the printer that you are working on.
A. Collecting the history information from the SE menu
Note: Make sure that your printer is connected to a network or to a print server.
1 Open a web browser, type http://printer_IP_address/se, and then press Enter.
Notes:
• printer_IP_address is the TCP/IP address of the printer.
• se is required to access the printer diagnostic information.
2 Click History Information, copy all information, and then save it as a text file.
3 E-mail the text file to your next level of support.
4600-830, -835, -895
Diagnostics and troubleshooting
130

Lexmark M3250 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Time to first page (black, normal)	6 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Printing colors	Black
Maximum duty cycle	175000 pages per month
Recommended duty cycle	2000 - 20000 pages per month
Number of print cartridges	1
Page description languages	-
Paper input type	Paper tray
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Maximum number of input trays	4
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	7 3/4, 9, 10, DL
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Universal
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
USB connector	USB Type-A / USB Type-B
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor cores	2
Processor frequency	1000 MHz
Sound pressure level (printing)	55 dB
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Sustainability certificates	EPEAT Silver, ENERGY STAR
Power consumption (printing)	- W
Control type	Touch
Product color	Black, White
Display diagonal	4.3 \
Market positioning	Business

Weight and Dimensions

Depth	373.4 mm
Width	398.8 mm
Height	302.3 mm