Diagnostic information 2-31
4060-xxx
235 Duplex Paper Jam -
Front
Leave Job in Finisher Primary: A piece of media is over the duplex double
feed sensor.
Secondary: When this message is displayed, do not
remove accumulated sheets during the jam clearance
procedure as the printer will not reprint the removed
sheets. Also, if the accumulated sheets are removed,
the portion of the job printed after the jam will not be
stapled.
236 Duplex Paper Jam -
Front
Leave Job in Finisher Primary: A piece of media did not leave the duplex exit
sensor.
Secondary: When this message is displayed, do not
remove accumulated sheets during the jam clearance
procedure as the printer will not reprint the removed
sheets. Also, if the accumulated sheets are removed,
the portion of the job printed after the jam will not be
stapled.
237 Duplex Paper Jam -
Front
Leave Job in Finisher Primary: A piece of media did not reach the printer
input sensor.
Secondary: When this message is displayed, do not
remove accumulated sheets during the jam clearance
procedure as the printer will not reprint the removed
sheets. Also, if the accumulated sheets are removed,
the portion of the job printed after the jam will not be
stapled.
238 Duplex Paper Jam Leave Job in Finisher Primary: A piece of media is over one of the duplex
sensors during a reset.
Secondary: When this message is displayed, do not
remove accumulated sheets during the jam clearance
procedure as the printer will not reprint the removed
sheets. Also, if the accumulated sheets are removed,
the portion of the job printed after the jam will not be
stapled.
239 Duplex Paper Jam Leave Job in Finisher Primary: A paper jam has occurred in the duplex
option.
Secondary: When this message is displayed, do not
remove accumulated sheets during the jam clearance
procedure as the printer will not reprint the removed
sheets. Also, if the accumulated sheets are removed,
the portion of the job printed after the jam will not be
stapled.
24x Paper Jam
Check Tray x
Paper is jammed around Tray x.
(x=tray 1 thru 5)
Try opening Tray x. If the tray is difficult to remove, then
you may have to remove the tray above or below tray x
to remove the jammed pages.
250 Paper Jam
Check MP Feeder
Paper is jammed in the multipurpose feeder.
260 Paper Jam
Check Envelope Feeder
Paper is jammed in the envelope feeder.
27x Paper Jam
Check Output
Paper is jammed in output bin. Open the rear door to
access the jammed pages.
User attendance messages (continued)
Primary message Secondary message Explanation