Vertiv | Liebert® GXT5™ | Installer/User Guide 103
Table 6-3 Troubleshooting
PROBLEM CAUSE SOLUTION
UPS fails to
start
UPS is short- circuited or
overloaded
Ensure UPS is O. Disconnect all loads and ensure nothing is
lodged in output receptacles. Ensure loads are not defective or
shorted internally.
Batteries are not charged
enough or not connected
Check to ensure the internal battery is connected. If it is not, fully
remove and reinstall the battery, and try to start the unit. If the
battery is connected, leave the UPS connected to input power for
24 hours to recharge batteries, then try to start the unit.
UPS has
reduced battery
backup time
Batteries are not fully charged
Keep UPS plugged in continuously at least 24 hours to recharge
batteries.
UPS is overloaded Check load level indicator and reduce the load on the UPS.
Batteries may not be able to
hold a full charge due to age
Replace batteries. Contact your Vertiv representative or Vertiv
Technical Support for replacement battery kit.