Lucent Technologies Galaxy Power System 4848/100
Issue 5 June 2000 Introduction 1 - 5
Customer Assistance Contacts
Customer Training Lucent Technologies offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6),
Monday through Friday.
Customer Service For customers in the United States, Canada, Puerto Rico, and the US
Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797). Services
provided through this contact include initiating the spare parts
procurement process for out of service emergencies, ordering Lucent
Technologies documents, and providing other product and service
information.
For other customers worldwide, call 001-972-840-0382. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6),
Monday through Friday.
Technical Support Technical support for Lucent Technologies customers is available
around the world during the normal product warranty period and also
while specific contractual agreements extend this service.
For customers in the United States, Canada, Puerto Rico, and the US
Virgin Islands, call 1-800-CAL-RTAC (1-800-225-7822) to contact a
product specialist to answer your technical questions and assist in
troubleshooting problems.
For other customers worldwide, contact your local field support center
or your sales representative to discuss your specific needs.
Product Repair and
Return
Repair and return service is provided for Lucent Technologies
customers around the world.
For customers in the United States, Canada, Puerto Rico, and the US
Virgin Islands, call 1-800-255-1402 for information on returning of
products for repair.
For other customers worldwide, contact your sales representative to
discuss your particular circumstances.
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