Trouble Shooting
102 03-11-24 1012en01
Restart the instrument by disconnecting the power and switch on again. Cancel
the indication with [CE] and do a “Prime” from menu 8.1.
Indication = 900-999
Memory failure. Call the service department.
Indication =
-1099 and 2000-2999
Hardware or software failure. Contact the service department.
14.8 Cell Diff. Only on a Few Samples
To be sure that most of the samples are differentiated into a 3-part WBC differ-
ential, the following conditions must be met:
1. Use fresh EDTA blood between 30 min. to 4 hours from sampling.
2. If using pre-diluted samples, they should be analyzed within 5 minutes.
3. The correct reagents should be used, authorized by Boule.
4. The WBC diff. discriminator settings should be correct as advised in section
Set discr. WBC on page 66
14.9 Cap Piercing Device
In case of a needle clogging which occurs occasionally and is dependent on the
quality of the used tubes and processed samples, the needle needs to be cleaned.
Clogs consist of aggregated cells and/or rubber particles from the rubber stopper
of the used tube. Avoid penetrating the same closed tube more than twice as rub-
ber particles from the sample tube cover might contaminate the needle.
Cleaning / Replacing the needle
If blood never arrives at the blood detector during the sample aspiration, a time-
out situation occurs and the instrument warns the operator with a beep signal (10
seconds from the start of aspiration). The results displayed will be zero or far too
low on the counted RBC/WBC/HGB and PLT parameters.
This may indicate a blockage in the aspiration needle of the Cap Piercing device
or a clog in the tubing connected to the needle.
Run one blank sample from the Cap Piercing device and connect a syringe as
shown in the movie shots at the following address.
www.medonic.se/cleaning
Select movie shot 2 and 3 for down load.
To Next Page
Loading...
