Midmark M11 - Page 21

English-21
004-1032-00
TP210 Rev. A
© 2012 Midmark Corp. | 60 Vista Drive Versailles, OH 45380 USA | 1-800-643-6275 | 1-937-526-3662 |
[Revised: 8/15/17]
Troubleshooting Chart - continued
Problem Display / Symptom Cause Check Action
Error Code:
C382 - continued
.
C382: FILL MODE
DOOR OPEN
ITEMS NOT STERILE
CLOSE DOOR
Door switch / PC board
malfunctioning.
Note: Test switch with the door OPEN
and CLOSED.
Replace door switch.
Perform: Door Switch Continuity Test.
With door closed, disconnect door switch
wires from J1 & J2 of Main PC board.
Place meter probes on door switch wires.
If Continuity is not present replace door
switch. Refer to: Door Switch Continuity Test
Check supply voltage from PC board.
(Line voltage 120 or 230 VAC)
Refer to: Door Switch Supply Voltage Test
Replace Main PC board.
Door motor system / latch
“hanging up”
Place in Service Diagnostics Mode.
With the door closed, run the Door
Open Test. Watch for any mechanical
issues that may prevent full rotation of
door motor cam. Refer to:
Service Diagnostics (I/O Test)
Replace door motor
Error Code:
C383
C383: HEATUP MODE
DOOR OPEN
ITEMS NOT STERILE
CLOSE DOOR
Door switch contacts opened during
Heat Up mode.
Check with operator to determine if
door was opened during Heat Up mode.
Close door. Cycle will continue where
it left off.
Door / Dam gasket(s). Inspect door / dam gaskets for proper
installation and any signs of sticking.
Install door / dam gaskets properly.
If new gasket, check if wire ring in
gasket is preventing gasket from fully
being seated.
Temporarily remove wire ring.
Re-install wire ring after gasket is fully
seated.
Door switch activation tab
obstructed.
Check for full movement of activation tab. Remove any obstruction.
Tray rack / tray plate not installed
properly.
Inspect tray rack / tray plate for proper
installation. (The 45 degree angled end
of tray plate must be positioned upward
and to the back of the chamber)
Install tray rack / tray plate properly.
Door pins / latch binding. With door open, door handle should
move Up / Down freely.
Clean door pins / latch mechanism.
(Clean with Synthetic Dry Protectant -
Aerosol / Spray on)
Inspect latch mechanism for wear / damage. Replace worn / damaged components.
Door motor system / latch
“hanging up”.
Remove the door cover and RH side
panel. With the door closed, run the
‘Door Open Test’. Watch for any mechanical
issues that may prevent the door from
opening. Refer to:
Service Diagnostics (I/O Test)
Replace worn / damaged components.
Verify Door Motor is angled as close to
PC board as possible.
Adjust door motor angle.
Remove the door cover and RH side
panel. With the door closed, run the
‘Door Open Test’. Watch for any mechanical
issues that may prevent the door from
opening. Refer to:
Service Diagnostics (I/O Test)
Replace door motor.
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