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English-8
004-1032-00
TP210 Rev. A
© 2012 Midmark Corp. | 60 Vista Drive Versailles, OH 45380 USA | 1-800-643-6275 | 1-937-526-3662 |
[Revised: 8/15/17]
Troubleshooting Chart - continued
Problem Display / Symptom Cause Check Action
Instruments not drying
properly
Instruments / packs / pouches
are wet after Dry mode is complete.
NOTE: After sterilization is complete, all items must be handled in accordance with accepted and documented standards, such as the Centers for Disease
Control and Prevention (CDC) documents, “Guidelines for Infection Control in Dental Healthcare Settings” Please refer to the CDC guidelines.
Sterilizer overloaded. Check the size of the load.
(Refer to User Guide)
Reduce load size.
Door spring missing / damaged. If the door motor releases the latch,
but the door remains closed, Inspect
door spring for damage.
Replace door springs.
Verify if door is at the vented position.
(Push in on door with out lifting handle)
Verify the QTY of door springs.
(M11- QTY 2, M9-QTY 1)
Verify door springs are at a 45 degree angle. Place door spring at a 45 degree angle.
Door hinge binding. Check for binding or build up of debris
in the door hinges.
Clean debris from hinges.
Sterilizer is not level.
(remove tray / trays)
Verify support surface is level. Place sterilizer on a level support surface.
Verify water on all sides of chamber are equal.
Position / orientation of pouch. Check with operator about how pouches
are being loaded.
The preferred method is to position the
pouches on edge using the pouch rack
accessory. If this is not available, position the
pouches with the paper side down.
Customer decreased dry time. Verify the dry time. Adjust dry time.
(factory preset is 30 minutes.)
Chamber filter clogged. Check if chamber filter is clogged. Clean / Replace filter.
(Clean with Speed-Clean and brush)
Facility voltage too high / low. Test facility supply voltage.
Voltage must be...
115V models: 104 - 127 VAC 50/60 Hz
230V models: 207 - 253 VAC 50/60 Hz
Contact an electrician to modify voltage.
Blockage or malfunction in
VistaCool System if used.
Check for debris or blockage in the tubing /
fittings to the VistaCool System.
Clean / Replace as required.
Check operation of In-Iine Thermal Sensor. Replace Thermal Regulator Wax Motor
or Thermal Sensor.
c1017 PC Board malfunctioning. Perform:
Heating Element Supply Voltage Test
(With harness attached to leads should
have line voltage in test mode)
Replace Main PC board.
Perform: Main PC Board Relay Test
(Check TP1 & TP2 for an acceptable range:
10 to 14 VDC)
Perform: Main PC Board Pressure
Transducer Voltage Test
(Acceptable range: 4.0 to 6.0 VDC)
Door is opened past the vented
position.
Check if door is being opened past the vented
position.
Do not open door prior to end of dry
cycle.
Excessive wrapping of insturments. Check if the insturments are wrapped in
multiple layers or heavy cloth.
Refer to: Guidelines for loading in the
User Guide.
midmark.com
Style A

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