4-1 
4 Troubleshooting 
 
 
4.1 Introduction 
In this chapter, patient monitor problems are listed along with possible causes and 
recommended corrective actions. Refer to the tables to check the patient monitor, identify and 
eliminate the troubles. 
 
The troubles we list here are frequently arisen difficulties and the actions we recommend can 
correct most problems, but not all of them. For more information on troubleshooting, contact 
our Customer Service Department. 
 
 
4.2 Part Replacement 
Printed circuit boards (PCBs), major parts and components in the patient monitor are 
replaceable. Once you isolate a PCB you suspect defective, follow the instructions in Repair 
and Disassembly to replace the PCB with a known good one and check that the trouble 
disappears or the patient monitor passes all performance tests. If the trouble remains, 
exchange the replacement PCB with the original suspicious PCB and continue 
troubleshooting as directed in this chapter. Defective PCB can be sent to us for repair. 
 
To obtain information on replacement parts or order them, refer to Parts. 
 
 
4.3 Patient Monitor Status Check 
Some troubleshooting tasks may require you to identify the hardware version and status of 
your patient monitor. 
1.  To view the information on system start time, self check, etc., select [Main Menu]→
[Maintenance >>]→[Monitor Information >>]. 
2.  You can also view the information on the monitor’s current status by selecting [Main 
Menu]→[Maintenance>>]→[Factory Maintenance>>]→enter the required password 
→[Monitor Information >>].