Mopec Maestro Encore - 8 TROUBLESHOOTING AND REPAIR; 8.1 How to Identify and Solve Problems

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8 TROUBLESHOOTING AND REPAIR
8.1 How to Identify and Solve Problems
WARNING: The troubleshooting section is for reference only. Repairs are be made by licensed electrician or plumbing
professional and shall follow proper facility safety protocols and a Lock out tag out Procedure.
Error / Issue / Failure
Cause
Solution
Power up Failure
My Station does not turn “ON”
G.F.C.I. has been tripped
Reset G.F.C.I. There are two per station. One is
above the shelf, and one in the “Cord Wrap” area
on the side of the machine. NOTE: The station
must have the main power “ON” to reset GFCI.
The facility breaker has been
tripped
Reset facility breaker
Power system short
Check connections at the wire whip or power cord
and plug the connector.
Disconnect power check circuits & harness
connections (REF 9.2)
Elevation Failures
My Station does not elevate
Station not turned “ON”
Turn station “ON” at main power switch
G.F.C.I. has been tripped
Reset G.F.C.I. (station power must be “ON”)
Elevation system needs to be
reset
Reset elevation system (REF 7.1.4)
Damage to Elevation system
Replace linear actuator control box & button
Actuator unplugged
Check that all actuators are connected to the
control box.
Station tilting towards side,
front or back
Station not leveled correctly
Check leveling feet
Check for obstructions limiting travel in and
around the station
Station elevation system
sagging or drifting
Check for excessive weight on the unit in the
direction of the tilt
Reset elevation system (REF 7.1.4)
Replace linear actuator nearest tilt (operate in
lowest position pending service)