MTS Systems FlexTest SE Service Information

Model 493.02 Controller Service
Technical Support
Preface
Preface
14
Technical Support
Start with your
manuals
The manuals supplied by MTS provide most of the information you
will need to use and maintain your equipment. If your equipment
includes MTS software, you should look for README files for
additional product information.
If you cannot find answers to your technical questions from these
sources, you can use the internet, telephone, or fax to contact MTS for
assistance. You can also fill out the Problem Submittal Form that is
available on the MTS web site and in the back of many MTS manuals
that are distributed in paper form.
Technical support
numbers
MTS provides a full range of support services after your system is
installed. If you have any questions about a system or product, contact
MTS in one of the following ways.
MTS web site
www.mts.com
The MTS web site gives you access to our technical support staff by
means of a Problem Submittal Form and a Technical Support link.
• Problem Submittal Form:
www.mts.com > Contact MTS > Problem Submittal Form
• Technical Support:
www.mts.com > Contact MTS > Technical Support
E-mail: info@mts.com
Telephone HELPLine 800-328-2255
Weekdays 7:00 A.M. to 6:00 P.M.,
Central Time
Fax 952-937-4515
Please include an MTS contact name if possible.
Before you
contact MTS
MTS can help you more efficiently if you have the following
information available when you contact us for support.
Know your site number
and system number
The site number contains your company number and identifies your
equipment type (material testing, simulation, and so forth). The
number is usually written on a label on your MTS equipment before
the system leaves MTS. If you do not have or do not know your MTS
site number, contact your MTS sales engineer.

MTS Systems FlexTest SE Specifications

General

Brand	MTS Systems
Model	FlexTest SE
Category	Controller
Language	English