Call Duration Timer
Description
Call Duration Timer lets a Multiline Terminal with an LCD time their trunk calls on the telephone
display. This helps users that must keep track of their time on the telephone. For incoming trunk calls,
the Call Time begins as soon as the user answers the call.
Conditions
• The Call Timer starts over each time the call is retrieved from Hold or Park.
• The Call Duration Timer (Program 20-13-36) is not displayed for inbound ACD calls.
Default Settings
Enabled
System Availability
Terminals
All Multiline Terminals
Required Component(s)
None
Related Features
Alphanumeric Display
Guide to Feature Programming
Program
No.
Program Name Input Data Default
20-06-01 Class of Service for Extensions - Class of Serv-
ice for Extensions
1 ~ 15 Extension 101 is Class
15 and other Extension
are Class 1
20-09-06 Class of Service Options (Incoming Call Service)
- Incoming Time Display
0 = Off
1 = On
0
20-13-36 Class of Service Options (Supplementary Serv-
ice) - Call Duration Timer Display
0 = Off
1 = On
COS 01 ~ 15 = 1
21-01-03 System Options for Outgoing Calls - Trunk Inter-
digit Time (External)
0 ~ 64800 seconds 10
SL2100 ISSUE 1.0
1-106
Call Duration Timer
C