Distinctive Ringing, Tones and Flash
Patterns
Description
Distinctive Ringing, Tones and Flash Patterns provide extension users with audible and visual call
status signals. This lets users tell the type of calls by listening to the ringing/tones and watching the
keys. It also helps users monitor the progress of their calls. In addition, Distinctive Ringing lets
Multiline Terminal users customize their Intercom and trunk call ringing. This is helpful for users that
work together closely. For example, if several co-workers set their Multiline Terminals to ring at
different pitches, each co-worker can always tell which calls are for them. You can also customize the
tones the system uses for splash tone, confirmation tone, trunk ring tone, Intercom ring tone and
Alarm ring tone. Refer to the chart below and the SL2100 Programming Manual for more details.
Table 1-15 Distinctive Ringing: Tones and Flash Patterns
Program Description
80-01-01~04 Service Tone Setup Set the frequency of the system splash tone. This is the tone
the system uses, for example, to alert the user of an incoming
voice-announced Intercom call.
30-05-02~21 DSS Console Lamp Table Set the DSS and Hotline key flash rates for busy, idle, DND,
ACD Agent status and hotel options.
Conditions
• Single Line Terminal users cannot listen to or hear the pitch of the telephone incoming ring.
• If PRG 22-03-01 is set to 0~3 and PRG 15-02-02 is set to 1~3, trunk calls follow the ring pattern in
PRG 22-03-01 and the pitch in PRG 15-02-02.
• If PRG 22-03-01 is set to 4~8 and PRG 15-02-02 is set to 1~3, trunk calls follow the ring pattern in
PRG 22-03-01.
• If PRG 22-03-01 is set to 0~8 and PRG 15-02-02 is set to 4~8, trunk calls follow the ring pattern in
PRG 15-02-02.
• If PRG 15-08 : Incoming Virtual Extension Ring Tone Setup is set to Incoming Ring Tone Extension,
then PRG 15-10 : Incoming Virtual Extension Ring Tone Order Setup must have one of the priorities
set to Incoming Ring Tone Extension.
SL2100 ISSUE 1.0
1-280
Distinctive Ringing, Tones and Flash Patterns
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