Hotel/Motel
Description
Your system provides Hotel/Motel services in addition to the many features available to business
users. These Hotel/Motel services help you run your facility more efficiently, save you time and money
and provide your guests with more responsive service.
Hotel/Motel features include:
Wake Up Call
Wake Up Call is like having an alarm clock in each room - with some unique advantages:
• Guests can set or cancel Wake Up Calls for themselves, or you can set and cancel Wake Ups for
them.
• Unanswered Wake Up Calls can automatically call the operator and print on the Room Status
Printout report.
• You can view the status of all your system Wake Up Calls from your DSS Console.
• Use Wake Up Call as a meeting reminder (e.g., for convention attendees).
Single Digit Dialing
Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They
can lift the handset and press a single key for:
• Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your
restaurant.
• Feature Access Codes for one-button access to selected features and outside lines.
• Voice Mail, so your guests can leave requests even when your service providers are unavailable.
• A Department Calling Group allowing, for example, your guests to reach the first available agent in
your reservation desk group.
A Department Calling Group
A Department Calling Group, allowing, for example, your guests to reach the first available agent in
your reservation desk group.
Message Waiting
If you call a guest while they are away from their room, leave them a Message Waiting. When the
guest returns, they see the lamp on their phone flashing and can automatically call you back. You can
use Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep
redialing the guest if they are not in - just send them a Message Waiting. (Your DSS Console can
show all the rooms that have messages waiting.)
PMS Integration using Lua PMS Application
Using a Lua Property Management System Application (Lua PMS) loaded on the CPU-C1, the
SL2100 system can support IP integration to third-party PMS applications.
Room to Room Calling Restriction
Prevent guests in one room from calling guests in another - a handy feature for guests that want to
maintain their privacy. If you need to, you can always allow inter-room calling (e.g., for families or
groups that have separate rooms).
SL2100
ISSUE 1.0
1-346
Hotel/Motel
H
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