NEC SL2100 - Page 951

Dial this Service
Code. . .
1
When you . . . For this feature. . . Also see
Function
Key. . .
Note
1
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first).
655 Log out of or in to an ACD
Group from a single line tele-
phone.
Automatic Call Distribution
(ACD)
-
656 Activate Work Time from a SLT. Automatic Call Distribution
(ACD)
*
17
657 Cancel Work Time from a SLT. Automatic Call Distribution
(ACD)
*
17
658 Activate Rest Mode from a SLT. Automatic Call Distribution
(ACD)
*
13
659 Cancel Rest Mode from a SLT. Automatic Call Distribution
(ACD)
*
13
Hookflash + 160 ACD Record for a SLT. Automatic Call Distribution
(ACD)
-
667 Log an agent into their ACD
Group.
Automatic Call Distribution
(ACD)
-
668 Log an agent out of their ACD
Group.
Automatic Call Distribution
(ACD)
-
669 Are a supervisor assigning an
agent into another ACD Group
or changing an agent’s status.
Automatic Call Distribution
(ACD)
-
670 + ACD Group Change your ACD Group as-
signment.
Automatic Call Distribution
(ACD)
-
663 + 6-digit code +
line + telephone num-
ber
Override Toll Restriction. Toll Restriction -
672 + Line number
(001 ~ 128)
Answer a call on a specific trunk. Central Office Calls, Answering
Hold
-
675 Monitor a room telephone. Hotel/Motel
(Room Monitor)
-
677 Change the COS of another ex-
tension. Must be allowed in PRG
20-13-28.
Class of Service -
678 + 0~9 Change the language of a dis-
play telephone.
Alphanumeric Display / Mainte-
nance
-
679 + 1 (set) or 0
(cancel)
Change the ability for a second
call with DID/DISA/DIL.
Central Office Calls, Answering -
700 + extension # +
enter name + Hold
Program extension names. Name Storing 55
701 + zone (1 ~ 9 or
01 ~ 32) 701 + zone
(0 or 00)
Make an Internal Zone Page.
Make an All Call Internal Page.
Paging, Internal 21 + zone
22
702 + Door Box (1 ~
6)
Place a call to a Door Box. Door Box -
703 + zone (1 ~ 3)
703 + zone (0)
Make an External Zone page.
Make an External All Call page.
External Paging 19 + zone
20
704 + trunk group (1 ~
50)
Place an outside call over a
trunk group.
Central Office Calls, Placing
*
02 + group
707 Override Do Not Disturb or Call
Forwarding.
Call Forwarding Do Not Disturb 37
708 Step through a Department
Group.
Department Step Calling 36
ISSUE 1.0 SL2100
Features and Specifications Manual 2-5