Upgrade host interface card
You upgrade a host interface card (HIC) to increase the number of host ports or to change host
protocols.
About this task
• When you upgrade HICs, you must power off the storage array, upgrade the HICs, and reapply
power.
• When upgrading HICs in an EF300 or EF600 controller repeat all steps to remove the second
controller, upgrade the second controller's HICs, and reinstall the second controller before
reapplying power to the controller shelf.
Attention: Possible loss of data access – Never install a
HIC in an EF300 or EF600 controller canister if that HIC
was designed for another E-Series controller. In addition,
both controllers and both HICs must be identical. The
presence of incompatible or mismatched HICs causes the
controllers to lock down when you apply power.
Steps
1.
Place controller shelf offline
on page 57
You must place the controller shelf offline so you can safely upgrade the HICs. You must back up
the configuration and collect support data first. Then, you can take the controller shelf offline.
2.
Remove controller canister
on page 58
You remove the controller canister so you can upgrade the new host interface card (HIC). When
you remove a controller canister, you must disconnect all cables. Then, you can slide the controller
canister out of the controller shelf.
3.
Remove the host interface card
on page 60
You remove the original host interface card (HIC) so you can replace it with an upgraded one.
4.
Upgrade host interface card
on page 62
You install the new host interface card (HIC) to increase the number of host ports or change host
protocol in your storage array.
5.
Reinstall controller canister
on page 63
You reinstall the controller canister into the controller shelf after upgrading the HIC.
6.
Complete the host interface card upgrade
on page 64
You complete the HIC upgrade by placing the controller online and confirming that the storage
array is working correctly. Then, you can collect support data and resume operations.
Place controller shelf offline
You must place the controller shelf offline so you can safely upgrade the HICs. You must back up
the configuration and collect support data first. Then, you can take the controller shelf offline.
Before you begin
• You have scheduled a downtime maintenance window for this procedure. You cannot access
data on the storage array until you have successfully completed this procedure. Because both
controllers must have the same HIC configuration when they are powered on, the power must
be off when you install HICs.
Steps
1. From the Home of SANtricity System Manager, ensure that the storage array has Optimal
status.
Maintaining EF300 and EF600 Hardware
57
Host interface cards
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