If a problem occurs when you remove a controller, you can use the saved file to restore your
configuration.
a. In System Manager, navigate to the support page.
b. Select the Support Center tab.
c. Select Diagnostics tab.
d. Select the Collect Support Data.
6. If the controller is not already offline, take it offline now using SANtricity System Manager.
a. Select Hardware.
b. If the graphic shows the drives, select Show back of shelf to show the controllers.
c. Select the controller that you want to place offline.
d. From the context menu, select Place offline, and confirm that you want to perform the
operation.
Note: If you are accessing SANtricity System Manager using the controller you are
attempting to take offline, a SANtricity System Manager Unavailable message is displayed.
Select Connect to an alternate network connection to automatically access SANtricity
System Manager using the other controller.
7.
Wait for SANtricity System Manager to update the controller's status to offline.
Attention: Do not begin any other operations until
after the status has been updated.
8. Select Recheck from the Recovery Guru, and confirm that the OK to remove field in the
Details area displays Yes, indicating that it is safe to remove this component.
After you finish
Go to
Remove failed controller
.
Remove failed controller
You remove a controller canister to replace the failed canister with a new one. You remove the
failed controller canister by removing the controller from the controller shelf and removing the
battery, host interface card, power supply, DIMMs, and fans.
Steps
1.
Remove controller canister
on page 16
You remove the failed controller canister so you can replace it with a new one. Disconnect all the
cables then you can slide the controller out of the controller shelf.
2.
Remove battery
on page 17
You remove the battery from the failed controller canister so you can install it in the new controller
canister. Remove the battery by squeezing the tab and disconnecting the connector housing. Then,
you can lift the battery out of the controller.
3.
Remove host interface card
on page 18
If the controller canister includes a host interface card (HIC), you must remove the HIC from the
original controller canister, so you can reuse it in the new controller canister. To remove the HIC
you must first remove the faceplate, then loosen the single thumbscrew on the HIC and lift it from
the controller.
4.
Remove power supply
on page 20
Remove the power supply so you can install it in the new controller. When you remove a power
supply, you disconnect the power cord, and slide the part out of the shelf.
5.
Remove DIMMs
on page 21
Maintaining EF300 and EF600 Hardware
15
Controllers
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