100
7
7. Troubleshooting
This chapter provides information about troubleshooting your N300 Wireless ADSL2+ Modem
Router DGN2200M Mobile Edition. After each problem description, instructions are provided to
help you diagnose and solve the problem. For the common problems listed, go to the section
indicated.
• Is the router on?
Go to Basic Functioning on page 101.
• Have I connected the router correctly?
Go to Basic Functioning on page 101.
• What are the LEDs on the front panel telling me?
Go to Troubleshoot with the LEDs on page 101.
• I cannot access the router’s configuration with my browser.
Go to Cannot Log In to the Wireless-N Modem Router on page 103.
• I have configured the router, but I cannot access the Internet.
Go to Troubleshoot the Internet Connection on page 104.
• Can my computer communicate with my router or with a remote device on the Internet?
Go to Troubleshoot a TCP/IP Network Using the Ping Utility on page 107.
• I cannot remember the router’s configuration password.
Go to Restore the Default Configuration and Password on page 108.
• I want to clear the configuration and start over again.
Go to Restore the Default Configuration and Password on page 108.
• The date or time is wrong.
Go to Problems with Date and Time on page 108.