NETGEAR DGN2200M User Manual

Troubleshooting
104
N300 Wireless ADSL2+ Modem Router DGN2200M Mobile Edition
Troubleshoot the Internet Connection
If your router is unable to access the Internet, you should check the ADSL or mobile
broadband connection, then the WAN TCP/IP connection.
DSL Link
If your router is unable to access the Internet, you should first determine whether you have an
ADSL link with the service provider. The state of this connection is indicated with the Internet
LED.
DSL LED Is Green or Blinking Green
If your DSL LED is green or blinking green, then you have a good ADSL connection. You can
be confident that the service provider has connected your line correctly and that your wiring is
correct.
DSL LED Is Blinking Amber
If your DSL LED is blinking amber, then your wireless modem router is attempting to make an
DSL connection with the service provider. The LED should turn green within several minutes.
If the DSL LED does not turn green, disconnect all telephones on the line. If this solves the
problem, reconnect the telephones one at a time, being sure to use a microfilter on each
telephone. If the microfilters are connected correctly, you should be able to connect all your
telephones.
If disconnecting telephones does not result in a green DSL LED, there might be a problem
with your wiring. If the telephone company has tested the ADSL signal at your network
interface device (NID), then you might have poor-quality wiring in your house.
DSL LED Is Off
If the DSL LED is off, disconnect all telephones on the line. If this solves the problem,
reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If
the microfilters are connected correctly, you should be able to connect all your telephones.
If disconnecting telephones does not result in a green DSL LED, check for the following:
• Check that the telephone company has made the connection to your line and tested it.
• Verify that you are connected to the correct telephone line. If you have more than one
phone line, be sure that you are connected to the line with the ADSL service. It might be
necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The
wireless modem router uses pins 2 and 3.

NETGEAR DGN2200M Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
WLAN data transfer rate (max)	300 Mbit/s
Bandwidth	2.4 GHz
Security features	IDS, DoS
Dimensions (WxDxH)	173 x 128 x 33 mm
Minimum system requirements	IE 5.0+
Compatible operating systems	Windows 7 Windows Vista Windows XP Windows 2000 Mac OS
WLAN data transfer rates supported	11, 54, 150, 300 Mbit/s
DHCP client	-
Supported network protocols	TCP/IP, DNS
Antennas quantity	2
Ethernet LAN (RJ-45) ports	4
Security algorithms	WEP, WPA, WPA-PSK, WPA2, WPA2-PSK
Certification	CEC, RoHS, WEEE
Cables included	Phone (RJ-11), USB
Product color	Black
LED indicators	LAN, Power, USB, WLAN, Y

Weight and Dimensions

Weight	300 g