OERTLI OS 4 - Trouble Shooting

2021-03-23 / Rev. 10 VV016042 22
8.1.4 Trouble shooting
Error message
Description
Solution
Invalid or no database file se-
lected. Choose correct file.
No or incorrect file has been selected.
Select valid export file.
Database import failed
Database could not be imported.
Wrong schema version
Database has incorrect scheme ver-
sion.
 Use valid database file.
 Use correct version of conversion
tool.
ERROR: check for laser pedal
assignments failed
Contradiction as regards laser pedal
assignments.
Select valid export file (try export again
from the device).
ERROR: setting laser pedal as-
signments failed
Error occurred when setting laser pe-
dal assignments to default.
 Use valid database file.
 Use correct version of conversion
tool.
Laser pedal assignments can-
celled
Appears after clicking on “Cancel”
button. Conversion process is
aborted.
Set pedal assignments for required sur-
geons correctly (in the ParaProg) and ex-
port database again.
ERROR: check for pedal as-
signments failed
Contradiction as regards pedal as-
signments.
Select valid export file (try export again
from the device).
Pedal assignments cancelled
Appears after clicking on “Cancel”
button. Conversion process is
aborted.
Set pedal assignments for required sur-
geons correctly (in the ParaProg) and ex-
port database again.
ERROR: setting pedal assign-
ments failed
Error occurred when setting pedal as-
signments to default.
 Use valid database file.
 Use correct version of conversion
tool.
ERROR: changes not com-
pletely defined
Error in the script as regards the defi-
nition of conversion data.
Use correct version of conversion tool.
ERROR: database not complete
The loaded database is not complete.
Use valid database (try export again from
the device).
ERROR: Correction of depend-
ent parameters failed
Error occurred when correcting the
parameter dependencies due to obso-
lete parameter values
 Use valid database file.
 Use correct version of conversion
tool.
ERROR: sorting data failed
Error occurred when converting the
database.
Use correct version of conversion tool.
ERROR: database export failed
Database could not be exported.
If error message occurs in combination
with one of the messages mentioned be-
low: Observe the solution indicated for the
messages below.
If not:
 Use correct version of conversion
tool.
 Target directory must not be write-
protected.
ERROR: xxxxxxxx_surgeon al-
ready exists
Error occurred when exporting, as tar-
get file already exists.
Delete or relocate the relevant file from the
target directory.
ERROR: xxxxxxxx_sur-
geon.edb.1.3.1 already exists
Error occurred when exporting, as
backup file already exists.