CLAIM DENIAL/DISPUTES - Continued
If Warranty Administrator decides Oshkosh Corporation’s claim is valid, the unit which
requested warranty support will submit a "direct fund cite" to Warranty Administrator for his/
her recommendations to the contracting officer for decision regarding amount(s) due.
REPORTING
Reporting or recording action on a failed item shall be specified in DA PAM 750-8
(WP 0113) or DA PAM 738-751. (WP 0113) Contractor or repair activity unique forms shall
not be used.
STORAGE/SHIPMENT/HANDLING
If vehicles are stored at the contractor’s facility prior to placing such system in service, the
contractor agrees that the time period of the warranty will not begin for such stored vehicles
until they are withdrawn from the contractor’s storage or until four (4) months from the date
of acceptance whichever occurs first. The Government, prior to placing each new vehicle
system in storage and again at time of withdrawal, shall notify the contractor.
In the event the contractor repairs the vehicle at the contractor’s branch, dealership, or
facility, the contractor shall be responsible for transportation costs. Receipt for such supplies
by the contractor’s local facility or dealership is considered proper notification by the
Government. New supplies to replace defective supplies shall be shipped no charge to
CONUS repair location. Replacement supplies shall be shipped no charge to OCONUS port
of embarkation.
All supplies returned to the contractor shall be identified with the contractor’s notification
number provided at the time the contractor is contacted. All subsequent correspondence
shall also be referenced with the contractor’s notification number to assume proper and
expeditious processing.
STORAGE
Refer to preparation for storage or shipment and storage maintenance procedures for
further information.
SHIPMENT
Refer to preparation for storage or shipment for further information.
HANDLING
Refer to safety, care, and handling for further information.
TM 9-2320-360-10 0002
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