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APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call technical support until
you have reviewed the frequently asked questions in this appendix and you have
also reviewed the following:
■ This handbook
■ The Palm™ Tungsten™ C Read This First guide that came with your handheld
■ The Readme file located in the folder where you installed the Palm™ Desktop
software on your Windows computer or on your installation CD for Mac users
■ The Palm Desktop online Help
■ The Palm
TM
Desktop Software for the Macintosh User’s Guide, located in the
Documentation folder on your installation CD
■ The Palm Knowledge Library, accessible at
www.palm.com/support/tungstenc in the Support section
■ The most recent Palm™ Tungsten™ C handheld HelpNotes on your regional
web site
If you are still having problems, contact technical support. See the Customer
Support card that comes with your handheld, or go to
www.palm.com/support/tungstenc
.
There are a variety of third-party applications available for your handheld. To
learn more about these applications, go to the web site:
www.palm.com.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.”
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