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9.3. Operation
This section describes each operation (or status indication), according to the function item list shown in Sec.List of Functions for
Service Utility (P.41).
9.3.1. Scanner Status
This function indicates the scanner status, and updates it every few seconds. The status messages and their contents are
as follows.
Classification
Code
Status Message Contents
— Scanner has no error. No error
U11, U12, U16 A paper jam has occurred.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Paper jam error
U18 Paper remains in the Scanner.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
A document remains in the scanner, dust is
attached around Starting Sensor or the lenses.
U23 A paper double feed has occurred.
Open the scanner’s door, remove the documents,
and close the door.
Place the documents back in the document feed
tray.
Double feed error
U30 Scanner Door is open!
Please close the door.
Door is open, or is not closed tightly. Or the door
detection mechanism does not work properly.
Fxx System error occurred!
Please consult with a service representative.
This type of error code requires a service
representative’s attention.
— *** Caution***
The rollers need to be cleaned.
Please clean the rollers.
Please select “Clear Counter” button after cleaning
the rollers.
Caution message for cleaning rollers.
— ***Caution***
The replaceable rollers (consumable) are reaching
the end of their usable life.
To insure reliable operation, please replace these
rollers with Roller Exchange Kit for your specific
scanner. After replacing the roller, select the “Clear
Counter” button.
Parts number of Roller Exchange Kit: KV-SS061
Caution message for replacing rollers.
— *** Caution***
The inside of the scanner is dirty, and requires rou-
tine cleaning. To insure reliable scanning quality,
open the scanner's door, and carefully clean the
scanner's conveyor and scanning glass section.
The scanning area is dirty.
— Scanner is not connected! Scanner is not connected to the PC properly.