What causes display failure in my POLLOGEN Legend Pro?
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Cameron HoffmanSep 3, 2025
If your POLLOGEN Medical Equipment is experiencing display failure, it could be due to a touch screen fault. Switch the system OFF and then switch it ON again. If there is still no display on the touch screen, stop system operation and contact your local Lumenis representative for service.
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Daniel TuckerSep 1, 2025
What to do if there is no text on the touch screen of my POLLOGEN Medical Equipment?
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Christine WeeksSep 2, 2025
If there is no text on the touch screen of your POLLOGEN Medical Equipment, it may be a communication problem. Switch the system OFF and then switch it ON again. If there is still no display on the touch screen, stop system operation and contact your local Lumenis representative for service.
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Jonathan MccarthyAug 31, 2025
How to resolve no backlight on the touch screen of my POLLOGEN Medical Equipment?
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Heather WardAug 31, 2025
If there is no backlight on the touch screen of your POLLOGEN Medical Equipment, it could be due to an AC/DC power supply failure. Switch the system OFF and then switch it ON again. If there is still no display on the touch screen, stop system operation and contact your local Lumenis representative for service.
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Valerie HillAug 29, 2025
Why is the applicator of my POLLOGEN Legend Pro not heating the treatment area?
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Jeanne GibsonAug 29, 2025
If the applicator of your POLLOGEN Medical Equipment is not heating the treatment area, it may be because the patient controlled manual switch is not connected. Connect the patient controlled manual switch. If the system still does not operate properly, contact your local Lumenis representative for service.
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William CarsonAug 28, 2025
What to do if the applicator on my POLLOGEN Medical Equipment does not heat the treatment area?
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John BatesAug 28, 2025
If the applicator on your POLLOGEN Medical Equipment does not heat the treatment area, ensure that the applicator is connected to the correct connector. If the system still does not operate properly, contact your local Lumenis representative for service.
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Meghan SmithAug 26, 2025
How to fix an applicator connection problem on my POLLOGEN Medical Equipment that prevents energy pulse emission?
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harry93Aug 27, 2025
If the applicator of your POLLOGEN Medical Equipment is not emitting an energy pulse, check that the relevant applicator is properly connected with the locking mechanism. If it's still not working, replace the relevant applicator. If the applicator still does not operate properly, contact your local Lumenis representative for service.
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Chris JohnsonAug 25, 2025
What causes the applicator of my POLLOGEN Legend Pro Medical Equipment not to emit an energy pulse?
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Patrick GarciaAug 25, 2025
If the applicator of your POLLOGEN Medical Equipment does not emit an energy pulse, the cause may be a foot switch failure. If the system still does not operate properly, contact your local Lumenis representative for service.
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Laura VaughanAug 23, 2025
What to do if the applicator of my POLLOGEN Medical Equipment does not emit an energy pulse?
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Barry BanksAug 23, 2025
If the applicator of your POLLOGEN Medical Equipment does not emit an energy pulse to the treatment area, it might be due to the patient controlled manual switch being pressed. Release the patient controlled manual switch and the foot switch, then press the foot switch again. If the system still does not operate properly, contact your local Lumenis representative for service.