Troubleshoot
Polycom, Inc. 210
System Information, Status, and Diagnostics
Information
You can review information about calls, network usage, and performance on the various RealPresence
Group systems screens on the local interface.
The System Information screen has the following choices:
● Information
● Status
● Diagnostics
● Call Statistics (in a call only)
Access the Information Screen
To access the Information screen:
» Go to > System Information > Information.
Note: Available system menus vary
Available system menus vary based on how your administrator configured the system. Therefore,
this section might cover options that you cannot access on your system. To find out more about
these options, please talk to your administrator.
Information Screen Description
System Detail
Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
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