Polycom, Inc. 22
Managing Audio Calls
The RealPresence Trio 8800 system provides crystal clear voice quality audio for you and your contacts
during calls. RealPresence Trio 8800 enables you to place and answer SIP calls, decline incoming calls
from all or individual contacts, place and manage conference calls, and manage calls on shared lines.
This section includes the following topics:
● Placing and Answering Audio Calls
● Holding and Resuming Calls
● Managing Multiple Calls
● Decline Incoming Calls
● Enable Do Not Disturb
● Forwarding Incoming Calls
● Forwarding Incoming Lync Calls
● Change the Volume
Placing and Answering Audio Calls
RealPresence Trio 8800 can manage a maximum of 24 active, incoming, and held audio calls at a time.
However, you can have only one active call in progress with numerous other incoming calls or calls on hold.
Additionally, your system administrator can set up the system to have up to six lines with unique extension
numbers, or the same extension number as other lines on your network.
This section includes the following topics:
● Placing Audio Calls
● Redial a Number
● Answer Audio Calls
● Mute Audio
● End Audio Calls
Placing Audio Calls
You can place audio calls on the RealPresence Trio 8800 in numerous ways, including placing international
calls, placing calls from Recent Calls, placing calls to contacts or favorites, or calling authorized numbers
on a locked system. If enabled, you can also place calls over Bluetooth or an intercom call to a specified
contact.
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