Polycom realpresence trio visual+

Polycom RealPresence Trio Solution User Guide
Polycom, Inc. 32
3 If the transfer type is set to Consultative, press Transfer after speaking with your contact.
Cancel a Transfer
If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
To cancel a transfer before the call connects:
» Select Cancel.
The call is not transferred and becomes active.
Managing Multiple Calls
You can manage multiple calls that are active, incoming, or held on the system. In the Calls screen, you can
view active and held calls, including conference calls. The following figure shows an active call and a held
conference call.
Manage Calls from the Calls Screen
From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
To manage a call from the Calls screen:
1 Select a call.
2 Do one of the following:
 Select Hold to place an active call on hold.
 Select Resume to make a held call active.
 Select Hang Up to end a call with a contact. You can end active calls only, so resume the held
call first before ending it.
 Select Transfer to send the call to another contact.