PowerFleet VAC4 - Section 8: Sensor Hub Errors; Troubleshooting

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 71 of 103
08-100% Motion Err (Refer to Hardware Guide)
[FUNCTIONAL] The VAC is sensing 100% motion while no one is logged in (the vehicle is unassigned) and the vehicle is
not in ID Optional mode.
Possible Cause(s)
Action
Insufficient “BLU”
(motion sensing)
connection point
• Verify that the “BLU” wire is connected to the proper traction (motion) sensing circuit.
Refer to the PowerFleet
®
Installation Guide.
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Failed fuse on “BLU”
(motion sensing) wire
• Verify that the fuse for the “BLU” wire is not blown or missing.
• Repair as needed.
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2).
Incorrect motion values
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
• Log in to the VAC and review the motion values (See “Defining ‘Motion’ Manually”).
• Adjust values as needed.
Vehicle cable
• Use an ohmmeter to check resistance to verify cable integrity on the “BLU” wire.
Note: An “open” or zero reading indicates a damaged cable.
• Replace the cable as needed and retest.
09-Motion w/o Login (Refer to Hardware Guide) [FUNCTIONAL] The VAC sensed motion while no one was logged in
(unassigned) and the vehicle is not in ID Optional mode.
Possible Cause(s)
Action
Insufficient “BLU”
(motion sensing)
connection point
• Verify that the “BLU” wire is connected to the proper traction (motion) sensing circuit.
Refer to the PowerFleet
®
Installation Guide.
• Wiring to the motor directly is a common cause for this issue on some vehicles; preferred
locations include the throttle or pedal.
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Failed fuse on “BLU”
(motion sensing) wire
• Verify that the fuse for the “BLU” wire is not blown or missing.
• Repair as needed.
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Incorrect motion values
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
• Log in to the VAC and review the motion values
(see: “Defining ‘Motion’ Manually”).
• Adjust values as needed.
Vehicle cable
• Use an ohmmeter to check resistance check to verify cable integrity (an “open” or zero reading
indicates a damaged cable) on the “BLU” wire.
• Replace the cable as needed and retest.