PowerFleet VAC4 - Page 72

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 75 of 103
19-Impact Cal Error (Refer to Hardware Guide)
[FUNCTIONAL] VAC detects an impact sensor algorithm error.
Possible Cause(s)
Action
Impact sensor
installation
• Verify that the impact sensor is mounted.
(Refer to the PowerFleet
®
Installation Guide retest).
• If Error 19 persists:
o Complete an RMA Request form (See Appendix A)
o Call PowerFleet’s Customer Service for an RMA number.
o Only the Impact Sensor should be returned for analysis/repair.
20-Keypad PIC Err Contact IDSY
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action
Internal VAC Error
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the VAC should be returned for analysis/repair.
• Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
• Follow instructions on how to hard-bypass the system (See Appendix B).
• Run “CloneVAC” on the new VAC (See Section 4 for instructions)
21-UI PIC Err Contact IDSY
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action