PowerFleet VAC4 - Page 73

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 76 of 103
Internal VAC Error
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the VAC should be returned for analysis/repair.
• Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
• Follow instructions on how to hard-bypass the system (See Appendix B).
• Run “CloneVAC” on the new VAC (See Section 4 for instructions)
22-PIB PIC Error Contact IDSY –
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action
Internal VAC Error
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the VAC should be returned for analysis/repair.
• Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
• Follow instructions on how to hard-bypass the system (See Appendix B).
• Run “CloneVAC” on the new VAC (See Section 4 for instructions)
23-OUTPUT PIC Err Contact IDSY.
[FUNCTIONAL] The VAC has detected an internal error
Possible Cause(s)
Action
Internal VAC Error
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the VAC should be returned for analysis/repair.
• Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
• Follow instructions on how to hard-bypass the system (See Appendix B).
• Run “CloneVAC” on the new VAC (See Section 4 for instructions)