PowerFleet VAC4 - Page 83

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 86 of 103
41-Travel Zero Error (Refer to Hardware Guide)
[REFERENCE] The travel sensor is reporting zero when the motion motor sensor indicates motion.
Possible Cause(s)
Action
Impact sensor
connection
• Verify that the impact sensor is properly connected to the VAC (connector C103).
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Impact sensor cable
damage
• Verify that the impact sensor cable is not damaged.
• Replace sensor as needed and retest.
Impact sensor is not
getting power from the
VAC
• Verify that the VAC is supplying adequate voltage by
unplugging the impact sensor connector and
connecting a voltmeter to pin 1 (positive) and pin 8
(negative) on C103 of the VAC. The image at right
shows how to read the pin layout and direction.
• You must have 5.5 ± 0.5 volts DC.
• If the VAC is not supplying 5.5 ± 0.5 VDC
o Complete an RMA Request form (See Appendix A)
o Call PowerFleet’s Customer Service for an RMA number.
o Only the VAC should be returned for analysis/repair.
o Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
Follow instructions on how to hard-bypass the system. (See Appendix B)
Impact sensor
mounting
compromised
• Verify that the impact sensor is securely mounted to the vehicle chassis near the vehicle’s center
of gravity.
Faulty impact sensor
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the Impact sensor should be returned for analysis/repair.
Motion sensor
reporting motion
incorrectly
See error code 11