PowerFleet VAC4 - Page 84

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 87 of 103
42-Travel Sensor Err (Refer to Hardware Guide)
[REFERENCE] The travel sensor is reporting significantly more or significantly less than the motion motor sensor
indicates motion.
Possible Cause(s)
Action
Impact sensor
connection
• Verify that the impact sensor is properly connected to the VAC (connector C103).
• Log in to the VAC as a Maintenance operator and re-run the configuration wizard
(see Section 2)
Impact sensor cable
damage
• Verify that the impact sensor cable is not damaged.
• Replace sensor as needed and retest.
Impact sensor is not
getting power from the
VAC
• Verify that the VAC is supplying adequate
voltage by unplugging the impact sensor
connector and connecting a voltmeter to pin 1
(positive) and pin 8 (negative) on C103 of the
VAC. The image at right shows how to read
the pin layout and direction.
• You must have 5.5 ± 0.5 volts DC.
• If the VAC is not supplying 5.5 ± 0.5 VDC
o Complete an RMA Request form (See Appendix A)
o Call PowerFleet’s Customer Service for an RMA number.
o Only the VAC should be returned for analysis/repair.
o Once VAC is removed, the system MUST be hard-bypassed to use vehicle.
Follow instructions on how to hard-bypass the system. (See Appendix B)
Impact sensor mounting
compromised
• Verify that the impact sensor is securely mounted to the vehicle chassis near the
vehicle’s center of gravity.
Faulty impact sensor
• Complete an RMA Request form (See Appendix A)
• Call PowerFleet’s Customer Service for an RMA number.
• Only the Impact sensor should be returned for analysis/repair.
Motion sensor reporting
motion incorrectly
• See error code 11
43-VAC Too Hot Move To Cooler Area – [FUNCTIONAL] The VAC temperature has increased to levels that can damage
the internal components.
Possible Cause(s)
Action
Ambient temperature is
over 150°F
• Move the vehicle to a location with a lower ambient temperature until the VAC cools
down.
44-VAC Too Cold, Move To Warmer Area – [FUNCTIONAL] The VAC temperature has decreased to levels that can
damage the internal components.
Possible Cause(s)
Action
Ambient temperature is
below -10°F
• Move the vehicle to a location with a higher ambient temperature until the VAC
warms up.