ProMinent gamma XL User Manual

Fault description Cause Remedy Personnel
No. 11: The identifier
p+
and the
message
‘Overload’ appear.
The pump has detected too
high a back pressure.
Rectify the cause and
acknowledge the error.
Technical
personnel
No. 12: The identifier
and the
message ‘Overload’ appear.
The current is too high. Rectify the cause and
acknowledge the error.
Technical
personnel
No. 13: The identifier and the
message ‘Power supply’
appear.
The power supply is too
high or too low or not con‐
nected.
Rectify the cause. Technical
personnel
No. 14: The identifier appears
followed by the message ‘Air in
dosinghead’ .
Gas bubbles in the liquid
end (leaks, gaseous
medium, cavitation).
Bleed the liquid end and rec‐
tify the cause. Acknowledge
the error.
Seal the system or slow the
suction stroke.
Technical
personnel
No. 15: The identifier appears
followed by the message
‘Degassing unsuccessful!’ .
Automatic bleeding was
unsuccessful
Rectify the causes and
acknowledge the error.
Technical
personnel
No. 16: The identifier
and the
message
‘Memory overflow’
appear.
The stroke tank has over‐
flowed.
Remedy the cause (such as
too low a factor, too high a
contact frequency ...), then:
Press the
[Clickwheel] (think
of the consequences for the
process!).
Technical
personnel
No. 17: The identifier
i > 23
i < Imin
and
the message
‘Control signal <
Imin’ appear.
The pump is in
‘Analog’ -"xx.
side band” operating mode,
a fault behaviour has been
programmed in the ‘Analog’
menu and the control cur‐
rent has fallen below 4 mA
(limit can be adjusted).
Eliminate the cause of the low
control current or
Switch the programming of
the fault behaviour to ‘off’ -
see chapter "Set up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical
personnel
No. 18: The identifier
i > 23i > Imax
and
the message
‘Control signal >
Imax’ appear.
The pump is in
‘Analog’ -"xx.
side band” operating mode,
a fault behaviour has been
programmed in the ‘Analog’
menu and the control cur‐
rent has risen above 20 mA
(limit can be adjusted).
Eliminate the cause of the
high control current or
Switch the programming of
the fault behaviour to ‘off’ -
see chapter "Set up"-"Set‐
tings"-"Operating
mode"-"Analog".
Technical
personnel
No. 20: The identifier
and
the message
‘Module missing’
appear.
The optional module is
missing.
Insert the optional module. Technical
personnel
Communication between the
optional module and pump
electronics is not working.
Return the pump to ProMi‐
nent.
No. 21: The identifier
and the
message
‘Module
communication’ appear.
The bus contact between
the optional module and
control room has been dis‐
connected.
Rectify the cause (cable, con‐
trol room ...)
Technical
personnel
No. 22: The identifier
and the
message
‘Internal CAN-bus’
appear.
The associated heartbeat
message was no longer
received by the power
assembly or the control part
for a certain period of time.
Rectify the cause. Technical
personnel
Troubleshooting
107

ProMinent gamma XL Specifications

General

Brand	ProMinent
Model	gamma XL
Category	Water Pump
Language	English