Using the Debug Log
SM 5-35 D037/D038/D040/D041
System
Maintenance
Reference
the hard disk as the save destination (SP5857-002) if you want to use this feature.
1. Press S (Clear Modes).on the operation panel when the error occurs.
2. On the control panel, enter “01”. Then hold down D for at least 3 seconds until the
machine beeps and then release it. This saves the debug log to the hard disk for later
retrieval with an SD card by the service representatives.
3. Switch the machine off and on to resume operation.
The debug information for the error is saved on the hard disk. This lets the service
representative retrieve it on their next visit by copying it from the HDD to an SD card.
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