SC Tables
SM Appendix 4-17 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
2. Replace the PCDU.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
396 D Drum/Development motor error: K
The machine detects a High signal from the drum/development motor:
K for 2 seconds after the drum/development motor: K turned on.
 Overload on the drum/development motor: K
 Defective drum/development motor: K
 Defective harness
 Shorted 24 V fuse on the PSU
 Defective interlock system
- -
1. Check or replace the harness.
2. Replace the drum/development motor: K.
3. Replace the 24V fuse on the PSU.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
397 D Drum motor error: CMY
The machine detects a High signal from the drum motor: CMY for 2
seconds after the drum motor: CMY turned on.
 Overload on the drum motor: CMY
 Defective drum motor: CMY
 Defective harness
 Shorted 24 V fuse on the PSU
 Defective interlock system
- -
1. Check or replace the harness.
2. Replace the drum motor: CMY.
3. Replace the 24V fuse on the PSU.
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