SC Tables
SM Appendix 4-41 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Sub code Type Details (Symptom, Possible Cause, Troubleshooting)
 Replace the toner cartridge for the affected color
(See table below).
 If the SC still occurs, see note below.
• For Sub Codes 061–164:
Use the following table to determine the affected toner cartridge.
Sub Code
(last digit)
Affected toner
cartridge
**1 BK
**2 M
**3 C
**4
• For Sub Codes 081–164:
In some cases, replacing the toner cartridge may not clear the SC. If this happens, the
cause is probably a board or harness defect, which affects all four colors.
In such cases:
- Check the physical condition of the harness that connects RFID controller board
and BCU board. If it is damaged, replace it.
- Check the physical condition of the RFID controller board and BCU board. If they
are damaged, replace them.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
682 D
Memory chip at TD sensor: Communication error
Retry of memory chip communication fails three times after the
machine has detected the memory chip communication error.
 Damaged memory chip data
 Disconnected inter face
 No memory chip on the development unit
 Noise
1. Replace the development unit.
2. Replace the PCDU.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
683 C
RFID: Unit check error
The machine gets RFID communication error even the toner cartridges
have not been installed in the machine.
 Caused by noise
Turn the main power switch off and on.
⇒
Rev. 04/29/2011
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