SC Tables
SM Appendix 4-47 D037/D038/D040/D041
Appendix:
Service Call
Conditions
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
795 B Pick-up roller contact motor error with side tray (D038/D041)
The machine does not detect a correct signal from the pick-up roller
HP sensor at power-on. The 1st detection failure issues a jam error,
and the 2nd failure issues this SC code.
 Defective pick-up roller contact motor
 Loosen connection
 Motor overload
 Defective pick-up roller HP sensor
1. Replace the pick-up contact motor.
2. Replace the pick-up roller HP sensor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Belt roller solenoid error
 Disconnected harness
 Defective belt roller position sensor
 Defective belt roller solenoid
796 B
1. Check the harness connection.
2. Replace the belt roller position sensor.
3. Replace the belt roller solenoid.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
NVRAM data error
 Defective NVRAM on the main board of the internal finisher
797 D
1. Check the harness connection.
2. Replace the main board.