SC Tables
D037/D038/D040/D041 4-52 SM Appendix
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
[3004] Command error
- -
When the main switch is turned on or starting the self-diagnostic, the
HDD stays busy for the specified time or more.
- -
 Loose connection
 Defective HDD
 Defective controller
- -
1. Check that the HDD is correctly connected to the controller.
2. Replace the HDD.
3. Replace the controller.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
823
CTL
B
Self-diagnostic error: NIB
[XXXX]: Detailed error code
[6101]
MAC address check sum error
The result of the MAC address check sum does not match the check
sum stored in ROM.
[6104]
PHY IC error
The PHY IC on the controller cannot be correctly recognized.
[6105]
PHY IC loop-back error
An error occurred during the loop-back test for the PHY IC on the
controller.
- Replace the controller.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
824
CTL
D
[1401]
Self-diagnosis error: Standard NVRAM
The controller cannot recognize the standard NVRAM installed or
detects that the NVRAM is defective.
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