EN 243Get help in this guide
Lost or forgot the Wi-Fi network name or password
Find your network login information on the router label or through a computer or mobile device that is already
connected to Wi-Fi.
• Check the router label: Find the product label on the router, typically located on the bottom or side.
Look for the network name listed as the Wireless Network Name or the SSID. The password is listed as
the Wireless Security Key/Password, Wi-Fi Password, Network Password, or Network Key.
If the information on the label did not work, a personalized network name and password was likely
created. The router configuration page lists the current login information. Check with your internet
service provider or the router manufacturer on how to access the router settings through a web browser.
• Use network settings: From a computer or mobile device that is already connected to the network,
access the Wi-Fi settings to find the network name and password. Go to Find the wireless network
password or PIN to connect a Ricoh printer for more information.
Connection to printer fails after changing the router or the network password
When your Wi-Fi network name or password is changed, you need to reconnect your printer to the network
using the new login credentials.
Reconnect the printer from the wireless settings on the control panel (if available), use Wi-Fi protected setup
(WPS) with supported routers, or install the RICOH Support Station app for a guided setup.
1. From the printer control panel, touch or swipe down the tab
at the top of the screen to open
the Dashboard, and then touch
(Wireless).
2. Touch
(Settings).
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard.
5. Follow the display instructions to complete the setup.
Go to Wi-Fi connection is lost after router or network settings change for more information and additional
methods to connect to the network.
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