Message Cause Solution and reference
"Cannot add any more
scanning mode."
The maximum number of
scanning modes that
can be registered
exceeds the maximum
number (100).
Delete scanning modes that are no longer
necessary.
"Cannot connect to the
scanner. Check the
network Access Mask
settings in User Tools."
An access mask is
specified.
Consult your administrator.
"Failed to connect to the
destination. Please
contact the administrator
to check the following.
*The correct root
certificate is registered to
this machine and
destination. *The root
certificate check function
is not enabled by
mistake."
The firewall function is
enabled on the
computer.
Configure the firewall function of the computer
to allow communication of the application
used, or disable the firewall function.
"Cannot specify any
more scanning area."
The maximum number of
scanning areas that can
be registered exceeds
the maximum number
(100).
Delete scanning areas that are no longer
necessary.
"Communication error
has occurred on the
network."
A communication error
has occurred on the
network.
Check that the settings for the communication
protocol (TCP/IP) are configured correctly on
the computer.
When a Message Appears While Using the Scanner Function
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