Message Cause Solution and reference
"Incompatible USB
device has been
connected. Check the
USB device."
The machine
accidentally detected
a USB cable as
unusable because
dust accumulated in
the USB port.
• Clean the USB ports on the back side and the
back left side of the machine after turning off
the power of the machine.
page 13 "Turning On and Off the Power"
• If the problem persists, consult your service
representative.
"Internal cooling fan is
active."
The fan installed in
the vent for cooling
the interior of the
machine became
active after a large
number of pages has
been printed.
You may hear a rotating noise while the fan is
active, but you can continue using the machine as
usual.
"Output Tray is full.
Remove paper."
The output tray is full. Remove the paper from the output tray.
"Problems with the
wireless board. Please
call service."
The Wireless LAN
board can be
accessed, but an
error has been
detected.
Turn off the power of the machine, check that the
Wireless LAN board is correctly installed in the
machine, and then turn on the power.
page 13 "Turning On and Off the Power"
If the message persists even after you have turned
the power off and then on, consider repairing the
machine.
"Updating the
destination list...
Please wait. Specified
destination(s) or
sender's name has
been cleared."
A destination is being
registered using Web
Image Monitor.
Wait until the message disappears and do not turn
off the power of the machine. You may not be able
to perform operations for a while depending on the
number of destinations being registered.
"Updating the
destination list has
failed. Try again?"
A network error
occurred.
Check the connection between the machine and the
computer.
Anti-virus software or
a firewall function is
running on the
computer.
Add the destination list program to the exception list
in the anti-virus software on the computer, or register
the machine IP address to the exception list in the
firewall function. You can check the IP address in
[Check Status] "Network".
When Other Messages Appear
305
To Next Page
Loading...
